Accessibility for Ontarians with Disabilities Act (AODA) - Video DVD, Training, E-Learning, Consultation, Workshops, Programs, Services

AODA - Accessible Customer ServiceAODA - Accessible Customer Service

www.accessiblecustomerservicetraining.com

AODA Public Workshops

	Video DVD		E-Learning Program

Implementing the Customer Service Standard for your organization workshop. AODA Training ½ Day

Customized and extremely intensive, this half day AODA program will prepare in-house training staff to deliver disability awareness workshops of superior quality to your employees. Graduates of the workshop will leave with all that they require to implement AODA Customer Service Training in their workplace. Certificates will be issued to all participants.

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Half- day (8:30 am-12 noon): Participants will enhance their understanding of the AODA legislation, with a focus on the Customer Service Standard. You will leave with a draft policy and knowledge of how to develop an implementation plan and the training materials to roll-out in your organization.

Cost: for workshop attendee is $429.

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Location and Date:	Hamilton - Sheraton (MacNab Room) - Tuesday September 27th, 2011
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Cancellation Policy: Full refund (minus a $65 administration fee) if cancellation occurs 30 days prior to workshop date. If cancellation occurs less than 30 days prior to workshop, registration fee in non-refundable but is transferable. To send someone in your place, kindly forward an email to info@aoda.biz with details, including person's name and email address.

For more information contact us at www.aoda.biz or call Toll Free 1 888 552 1155

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Your Facilitator: David Griffin is a consultant, trainer and investigator with HR Proactive. An accomplished public speaker and HR professional, David provides dynamic and interactive training sessions for our clients on such topics as AODA Compliance, Workplace Violence Prevention and Bill 168, Respectful Workplaces, and Workplace Human Rights.

Here’s what participants have said about David’s training sessions:

• Great session!
• Very knowledgeable and experienced presenter.
• Clear, concise and well presented. Thank you!
• Very professional, extremely well done!
• Great presentation, I am so glad we hired a professional to provide this training.

When it comes to compliance with AODA legislation and standards, there is no other firm better positioned to meet employers' needs than HR Proactive, Inc. We provide years of experience in human rights, workplace accommodation, and workplace violence prevention. We offer a flexible and comprehensive set of training products, to enable employers to meet their obligations under the AODA.